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              | Date: 1998-11-19 
 
 Paranoia am IT-Arbeitsplatz: Tatstatureingaben registriert-.-. --.- -.-. --.- -.-. --.- -.-. --.- -.-. --.- -.-. --.-
 
 q/depesche  98.11.19/1
 updating      98.11.18/3
 
 Paranoia am IT-Arbeitsplatz: Tatstatureingaben registriert
 
 Laut geltendem US-Recht werfen Angestellte "mit Betreten
 des Arbeitsplatzes automatisch ihre Persönlichkeitsrechte in
 den Papierkorb und fischen sie erst nach Dienstschluss
 wieder heraus" sagt ein Sprecher der American Civil Liberties
 Union in dieser auszugsweise wiedergegebenen, sehr langen
 Story der Village Voice. Der letzte Schrei im Überwachen
 der Angestellten ist sogenanntes "keystroke-monitoring", das
 jede Tastatureingabe registriert.
 
 
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 Matt Goldberg
 ...
 "One day my manager came into my cube and asked me to
 open my e-mail outbox," Goralnik recalls. "Then she made
 me open up each e-mail in succession and proceeded to
 read them, one by one, standing right behind me at my desk."
 ...
 According to Jeremy Gruber, legal director of the ACLU's
 Task Force on Civil Liberties in the Workplace, situations like
 Goralnik's are becoming increasingly common; electronic
 monitoring in the workplace is the number one complaint
 received by the ACLU. All across the country, companies are
 monitoring (if not also restricting) the Internet use of millions
 of employees, in many cases without the employees even
 knowing about it.
 
 "There's almost no limit to what an employer can do in terms
 of watching their employees' activities," Gruber says. "And
 it's all legal."
 ...
 This software with names like Net Access Manager, Cyber
 Patrol Corporate, and Desktop Surveillance allows
 employers to see who their workers correspond with via e-
 mail (and what is communicated), what sites they view (or try
 to) and what files they download (and from where), not to
 mention how long they spend online. In some cases, the
 programs can also perform keystroke monitoring, which
 enables employers to count the number of keys employees
 hit each minute and to determine how long employees spend
 away from their terminals in the bathroom, for instance.
 ....
 In a study completed earlier this year by CIO magazine and
 the Massachusetts-based research firm ICEX, slightly more
 than half of all companies surveyed utilized some sort of
 Internet monitoring software.
 ...
 "The biggest problem we see is people being caught off
 guard, doing things they wouldn't normally do if they knew
 they were under surveillance," says David Sobel, general
 counsel for the Washington, D.C.based Electronic Privacy
 Information Center (EPIC). Examples abound. Recently, a
 worker complained to the National Employee Rights Institute
 that he'd been fired, despite 20 years of distinguished
 service, because he'd used the company e-mail system to
 keep track of some informal basketball bets placed by fellow
 employees.
 ...
 : the ACLU's Gruber recalls a complaint from an employee
 who was immediately terminated after writing an unflattering
 (but not libelous or defamatory) e-mail about his boss and
 sending it to another employee.
 
 "The courts have generally said that because the computer
 system is the property of the employer they can basically do
 whatever they want," says EPIC's Sobel.
 ...
 As Gruber puts it: "When you enter the workplace at nine
 you basically throw your copy of the Bill of Rights in the
 garbage and fish it out again at five on your way out."
 
 More than half of the companies in the CIO survey have
 formal Internet use policies, up from just 31 percent in 1996,
 says Rick Swanborg, who oversaw the study. Close to half
 
 
 prohibit all "nonbusiness" use of the Internet at all times. (In
 1996, a little more than a third of companies outlawed all
 personal use of the Net.)
 ....
 
 Full text
 http://www.villagevoice.com/columns/9845/goldberg.shtml
 
 
 
 
 
 
 
 
 
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 edited by
 published on: 1998-11-19
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